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| How does this site work? |
| What responsibilities are required of me? |
| What happens to my shipment if I submit incorrect information? |
| What is Freight Class, and how do I find out the class of my shipment? |
| How do I schedule my shipments to be picked up on the same day? |
| Are the transit times guaranteed? |
| Will I be responsible for any additional fees? |
| How do I contact theFreightSource? |
| How do I track my shipments? |
| Can I use my own Bill of Lading (BOL)? |
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| HOW DOES THIS SITE WORK? |
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See Demo for questions about opening and managing an account.
TheFreightSource.com is a completely FREE shipping service offered to businesses
and individuals. Our database is designed to help simplify the shipping of
freight for any user. This easy to follow six step process enables even the
novice computer user move their shipment to anywhere in the United States with
ease. TheFreightSource.com has pre-negotiated all pricing that is displayed for
the customer. By guaranteeing the lowest possible cost on freight is passed on
to the customer, you are able to concentrate on other aspects of your business
and leave the shipping to us. By using theFreightSource.com for all your
shipping needs, your company will obtain many benefits. Product efficiency will
increase by using our tracking system to locate where your shipment is at that
moment, and when it should arrive. The customer will have more control over the
shipping process by choosing a carrier based on price, or transit time. Cost
reduction will be seen immediately through a decrease in the overall shipping
fees. TheFreightSource.com will also aid in increasing the overall customer
satisfaction, by lowering cost, and increased customer support.
Benefits:
Product Efficiency
Streamline Your Supply Chain
Increased Control
Cost Reduction
Customer satisfaction
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| WHAT RESPONSIBILITIES ARE REQUIRED OF ME? |
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The user, shipper, is responsible for all information gathered by
his/her use of this LTL facilitator. The user assumes all legal responsibility
for information given. Please see our Terms and Conditions.
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| WHAT HAPPENS TO MY SHIPMENT IF I SUBMIT INCORRECT INFORMATION? |
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If incorrect information is found regarding your shipment, the shipper will be billed a $15.00 processing fee plus any accessorial charges by the motor carrier. This extra fee is due to the refilling of information in our computer system.
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| WHAT IS FREIGHT CLASS, AND HOW DO I FIND OUT THE CLASS OF MY SHIPMENTS? |
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The Freight Class refers to the classification set forth by the NMFC which designates different items for means of shipping purposes. The freight class for your shipment must be correct for correct pricing and to ensure that your shipment is on time. If you need assistance on classifying your shipment feel free to contact us at 1(888)705-6990.
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| HOW DO I SCHEDULE MY SHIPMENTS TO BE PICKED UP ON THE SAME DAY? |
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Please understand that most motor carriers end pick-up requests at 2:30 pm. In order for your shipment to be picked up on the day that you schedule, please book your shipment before 12:00 pm in order to give the carrier appropriate time to fulfill your shipping request.
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| ARE THE TRANSIT TIMES GUARANTEED? |
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Transit times are not inherently guaranteed. Although, theFreightSource follows business agreements with only the best and most reliable motor carriers.
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| WILL I BE RESPONSIBLE FOR ANY ADDITIONAL FEES? |
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If incorrect information is given by you, the user, and additional fees are required by the motor carrier, you are held legally responsible for full payment upon final receipt of billing from theFreightSource.
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| HOW DO I CONTACT theFreightSource? |
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If you have any questions about your user account regarding the placement of shipments, finding of carriers, or the tracking of freight, please feel free to contact us at 1(888)705-6990.
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| HOW DO I TRACK MY SHIPMENTS? |
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Once logged into your user account, the status of your shipment will be displayed under “Current Shipments”. Once your shipment is in transit, simply click the View Tracking link next to the BOL# on you account home page. Also by using the Pro-Number given to each individual order, the shipment can be monitored on your selected motor carrier’s website.
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| CAN I USE MY OWN BILL OF LADING (BOL)? |
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Yes, you can use your own BOL. However, a $35.00 processing charge will be added to the final cost of your shipment. This is due to updating our system with your shipment request. Using your own BOL is highly not recommended due to errors that may arise. The shipment must move Prepaid and read 3rd Party Bill To address below for the pricing to remain applicable. The use of our BOL that is provided is the recommended shipping document to be used.
The Freight Source
PO Box 4010
Opelika, AL 36801
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